Question 1

Is a deposit required to book an appointment?

Accepted Answer

Yes, we ask for a 25% deposit to lock in your appointment. Please note, deposits are non-refundable and non-transferable—unless we made a mistake on our end, of course!

Question 2

What should I do if I miss my appointment?

Accepted Answer

We totally get it—life happens! If you miss your appointment without giving us a heads-up, you won’t be able to rebook right away. But don’t worry! We offer a one-time reschedule within a month, and your initial deposit will go toward the new appointment. Just give us a call to set it up!

Question 3

Is hair included?

Accepted Answer

Hair is not included in the price but we do have hair at an additional cost. Please text or call us to learn more about the price and availability of color choice.

Note: we only keep natural colors in stock with a few exemptions and some ombre options.

Question 4

Can you work with short hair?

Accepted Answer

Yes, however, hair shorter than 3-inches will attract additional charges.

Question 5

How should I prepare my hair before my appointment?

Accepted Answer

Absolutely! Please come with your hair freshly shampooed and blow-dried. If you’d rather leave it to us, we’re happy to take care of it for an additional fee.

Question 6

Can I relax my hair before my braiding appointment?

Accepted Answer

For the best braiding results, we recommend avoiding relaxing your hair within two weeks of your appointment. Healthy, natural hair makes for stunning braids!

Question 7

What payment methods do you accept for appointments?

Accepted Answer

We’ve got you covered with multiple payment options! You can pay using Cash, CashApp, Zelle, or even some credit cards.

Frequently asked questions